In EMS terminology, what does 'diversion' refer to?

Diversion in EMS terminology specifically refers to a procedure used to ensure that proper patient care is maintained when a hospital or facility is experiencing an overload of patients. When a facility is unable to accommodate additional patients, EMS providers may temporarily divert incoming ambulance traffic to other hospitals that are not at capacity. This ensures that patients receive timely and appropriate care without overwhelming the facility's resources.

The concept of diversion is crucial for maintaining the quality of care and safeguarding patient safety, as it helps distribute the patient load across multiple facilities, ensuring that all hospitals can continue to provide effective service. This practice is employed during times of high demand, such as during major incidents, mass casualty events, or seasonal surges in patient volume.

Understanding this context is essential for EMS personnel, as it directly impacts emergency responses and patient outcomes during critical situations.